This Privacy Policy explains how Mentally Interrupted Media (ABN 39 390 863 605) (we, us, our) collects, holds, uses and discloses personal information in connection with the operation of the Mentally Interrupted Media Nextcloud Service provided at https://nextcloud.mentallyinterrupted.click.
We are committed to managing personal information in an open and transparent way and to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as applicable to our activities.
This Privacy Policy applies to personal information we handle in connection with your access to and use of the Mentally Interrupted Media Nextcloud Service and related support, as well as other interactions you may have with us where this Privacy Policy is provided or made available.
By creating an account, accessing or using the Mentally Interrupted Media Nextcloud Service or otherwise providing personal information to us, you acknowledge that you have read and understand this Privacy Policy.
The types of personal information we collect and hold will depend on your dealings with us, but may include:
We will not intentionally collect sensitive information (such as health information or information about racial or ethnic origin, political opinions, religious beliefs or sexual orientation) unless you choose to store such information within the Nextcloud service or otherwise provide it to us, or it is reasonably necessary for our functions and we have obtained your consent or are otherwise permitted or required by law to collect it.
We may collect personal information in a variety of ways, including:
Where it is lawful and reasonable to do so, you may use a pseudonym or remain anonymous when dealing with us. However, if you choose not to provide certain information, we may not be able to provide you with full access to the Mentally Interrupted Media Nextcloud Service or respond to your requests.
We collect, hold, use and disclose personal information for purposes reasonably necessary for our functions and activities, including:
We may also use and disclose de‑identified or aggregated information (that does not identify individuals) for analytics, research and reporting.
We may disclose personal information to third parties where reasonably necessary for the purposes described in this Privacy Policy, including:
Where we engage third party service providers, we require them to handle personal information in accordance with applicable privacy laws and only for the purposes of providing services to us.
Our Nextcloud service is primarily hosted in Australia. However, certain infrastructure, backup, monitoring or support services may be provided by third parties located outside Australia. Where we disclose personal information overseas, we will take reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles in relation to that information, or rely on another permitted exception under the Privacy Act 1988 (Cth).
By using the Mentally Interrupted Media Nextcloud Service, you consent to the transfer of your personal information to overseas recipients as described in this Privacy Policy, subject to our compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
We take reasonable steps to protect personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure. These steps may include access controls, authentication, encryption in transit and at rest where appropriate, network and infrastructure security, logging and monitoring, and regular review of our security practices.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. We encourage you to use strong passwords and to enable any additional security features we make available.
We retain personal information for as long as it is reasonably necessary for the purposes described in this Privacy Policy or as required by law. When personal information is no longer required, we will take reasonable steps to destroy or de‑identify it, subject to any legal or regulatory obligations to retain it.
You may request deletion of your Nextcloud account and associated personal information, subject to our need to retain certain information to comply with legal obligations or to resolve disputes.
You may request access to the personal information we hold about you, and you may request that we correct any information which you believe is inaccurate, out‑of‑date, incomplete, irrelevant or misleading.
To make such a request, please contact us using the details set out in section 13 of this Privacy Policy. We may need to verify your identity before giving access or making corrections. In certain circumstances permitted by law, we may refuse access or correction; if we do so, we will provide you with a written explanation.
The Mentally Interrupted Media Nextcloud Service is not intentionally directed to children under the age of 16 without appropriate consent and supervision from a parent or guardian. If you are a parent or guardian and you become aware that a child in your care has provided personal information to us without your consent, please contact us so that we can take appropriate steps.
If you have any questions about this Privacy Policy or concerns about how we have handled your personal information, please contact us using the details below. We take privacy complaints seriously and will respond to you as soon as reasonably practicable.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). Information about how to make a complaint to the OAIC is available at https://www.oaic.gov.au.
If you have any questions, requests or complaints in relation to this Privacy Policy or our handling of personal information, please contact:
Privacy Officer
Mentally Interrupted Media
Postal address: PO Box 8424, Kooringal NSW 2650, Australia
Email: privacy@mentallyinterrupted.media
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal or regulatory requirements. The updated Privacy Policy will be made available at https://privacy.mentallyinterrupted.media/cloudserve and will apply from the date it is posted, unless otherwise stated. We encourage you to review this Privacy Policy periodically.
This Privacy Policy is intended to address our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, and may also be relevant to privacy and data protection expectations in other jurisdictions.